Showing posts with label Business model. Show all posts
Showing posts with label Business model. Show all posts

Tuesday, March 27, 2012

Business Model vs. Business Plan



There is a fundamental difference between a business model and business plan. A Business Model defines how you will make your product or service economically viable. A business plan describe how you are going to make your business model work. One does not always know how the plan is going to evolve, so building detailed plans although a great thought or intellectual exercise adds no real value because you are wasting time making assumption about the world out there and hope that your strategies or "plans" will address those assumptions and hypothesis. The truth could not be far from it. Most people confuse this with the product development road map and the classic example I get is people saying "hey, Steve Jobs did not go and interview his customers before he created the iPod, iPad, the Mac Air or any of the products that has come out of Apple..." to that I have only one answer, unfortunately there was only one Steve Jobs and how do we know that Steve did not do that? he had a keen eye for design and detail, he spend considerable amount of time in Silicon Valley being part of the information revolution and he had many fails to learn from. I try to remind those I am talking to that they need to spend 30 years in Silicon Valley, formed 2 or 3 multi-billion dollar companies, have the same network and experience of Steve Jobs before being able to compare themselves to what Steve Jobs did. There is a simpler way, Steve Blank, has written books, taught classesand has done many things to showcase the Customer Development Methodology, which is nothing but a Business Model. If you approach problems with the Customer Development method, you can build a pretty good hypothesis and once you have an hypothesis, it can be validated and based on the results you can build a business. The trick is to get through that cycle as fast as you can and then execute based on the learning. It is never simple and straight forward you have change your hypothesis several times and build and re-build your business model that is why it is a startup.

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Thursday, March 22, 2012

Maximus Musicus - A Startup Profile

[Original Post Written @http://startupiceland.wordpress.com]
Hallfríður Ólafsdóttir came to our Rotary Club and spoke about her journey in creating Maximus Musicus, a little mouse and a very popular character with children in Iceland and 6 other countries. She is an accidental entrepreneur because she is the lead flutist with the


Icelandic Symphony Orchestra and she recalled just waking up one morning with the idea to use a Little Mouse character to get Children engaged in Classical Music. She shared with us her adventures and development of her business. Two books with music examples have been published and the third is on the way. She is on her way with the Iceland Symphony Orchestra to perform her Maximus Musikus at Kennedy Center in 2013 at the Nordic Cool festival! It is fascinating to think about the teachings and learnings that goes on in an Orchestra and most children don't really know what happens behind the scene until they are taken to a show. Hallfridur, has through her books, symphony composition, songs, apps and other media has connected with Children and during the first symphony orchestra that was conducted in Iceland, there were more than 600 children in the audience and they already knew about the Maximus and they followed through the entire narrative, the music and the experience of being in an Orchestra concert.
It was great to hear Hallfridur talk about how the energy of the children invigorated the musicians and the performers. There were a number of questions, and the most popular one is how did you find the time to keep your day job and also produce the music score, the books, the stories, the art works, the website etc etc etc and Hallfridur's answer was very simple, She just knew she had the energy to do this because she was so passionate about the project... sounds familiar! The common trait of every entrepreneur, there is something that we cannot explain that drives us, it is not riches, it is not money it is something far more important... a sense of Purpose.
It was inspiring to hear Hallfridur's journey, but what was even more interesting to me was her success has be curtailed by Content Brokers i.e Book Publishers, for example the English version of the books are not available in Iceland but only available in Australia although it would probably sell the most in Iceland because of all the tourists who come to Iceland would like to take something as a local gift to their children, grandchildren or nieces and nephews. All the tourists visit Harpa where there is a Maximus Musicus Corner, but the tourists probably will not buy an icelandic version because they don't speak Icelandic. She was passionate about the creation but did not have a very good advisor against the group that relies on "Scarcity as a Business Model", Fred Wilson has written about it. I just don't get it! why the heck can't the book publishers understand that their customers should dictate how they want to consume the books rather than them dictating how they will allow the content to be consumed? Such a waste, I bet Hallfridur is probably loosing a large amount of sales that she could possibly do in Iceland during the peak tourist season. I can think of so many ways to market and sell this great product. They have games and apps in the app store etc. So go check it out!
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Wednesday, February 29, 2012

Business Model Design

Business Model Canvas Poster download (http://...[original post written in WordPress] 
Alexander Osterwalder's book Business Model Design is an excellent workbook for all businesses, especially those that are already established and want to look for ways to transform, amend or update their existing business model. Of course for those of us who have been in the Consulting industry it all feels like deja vu but I have been impressed with the approach of the book. I have written about this before, what works for me in this book is the concise way in which to view, capture and focus on the elements that a business can strategize, prioritize and execute on. When I work with companies and try to help them through their trasformation the biggest challenge is identifying the most impact for the resources that is at our disposal. And when I talk about resource, I mean Time, Money and Teams. Time is by far the most important because that is the only thing that we cannot create. We can strategize about raising money or organizing teams. I want to run a series of blogs on breaking the Business Model Canvas into each component and explain. I believe that this work by Alexander is more important if not the most important work compared to the Lean Startup by Eric Rise. The Lean Startup sets the overall goals of embarking on either building a business or transforming an existing business or fixing a broken business, Business Model Design gives you the roadmap of how to do it. We are trying to put together a workshop during the Startup Iceland Conference, were we are working on bringing both Eric Rise and Alexander Osterwalder to run workshops in Iceland. If you have not signed up, please do me a favor and sign up. I guarantee it is going to be an awesome event.
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Monday, February 13, 2012

Are you Validating the right Hypothesis?




Business Model Canvas Poster download (http://...
The above video is from the Stanford University's Entrepreneurship Corner. Alexander Osterwalder explaining his Business Model Canvas, with examples and Steve Blank joining him to discuss about Customer Development and how it all fits together. It is 53 minutes long but well worth it. There is an iPad App called Business Model Toolbox ($29) which you can buy, I think it is pretty neat because it has the Cost estimation embedded in it. The entire tool set could allow us to define our hypothesis and then we can use the canvas to define our value proposition and the customer pain vs gain map. This whole approach allows for understanding what needs to be validated. We talked a lot about Validated Learning in our meetup last week and I am still thinking about how do we know we are validating the right thing. Alexander and Steve explain this in the video. Check it out.
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Saturday, February 11, 2012

Snoop-Around.com vs mbl.is

I saw this website snoop-around.com on the SVEF awards night, snoop-around.com is a Photo/Interview website in Reykjavik, where they visit creative people in their workshop or home and do a profile on them. The website won the award for being the Best Approach, Blog and Video Content category. It was really fascinating to see how creative one can get watching people doing creative work. The vicarious feeling I get being around others who are doing fantastic things is infective, it forces me to act. Anyway, I have written before about how having a balanced Creative and Analytical skill set is critical for a team to increase the odds of success. When one things about the web, it is a balance of the creative and analytical sites that get the attention. Apple is a classic example, I am writing this blog post in a Mac Air and I keep thinking how much work should have gone into the creative side compared to the engineering side of putting this piece of machine together. It is a balanced engineering and design effort that I think is amazing. I believe that is the recipe for increasing the odds of success in any endeavor.  If you are web designer focus on form and function, beauty and analytical. I believe we are embarking on a new world where Art, Creativity, Design has to in the front with all the geeky engineering and analytical discipline behind to make the thing work. The Snoop-Around.com website is a good example of that. I think their business model is built around advertisements, I don't see the advertisement on the main view of the page... it is clean, shows what I expect it to show but when you scroll down you see the advertisements done beautifully. I want to compare that to another site whose business model is built on advertisement mbl.is. I think mbl.is is a great website but the design side of it needs work, it is too messy, crowded, it actually turns me off when I go to the site. The actual content is probably 3% of the real estate and 97% of it is moving advertisements and nothing that really interests me why would I even bother going to the site? it is just poor design! What do you think?
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Thursday, February 09, 2012

Validated Learning - 4th Meetup

We had a fantastic turnout today with over 40 people participating in Hotel Kex lobby in our 4th event related to the Lean Startup book discussion. Ari led the discussion about Validated Learning, once again the whole meeting was in Icelandic until I interrupted the flow with my 2 cents in English :) what can I say I am like that. Anyways, it was very exciting to see the level of participation and interest in this material. I think the most important element of the discussion was when Gunni gave examples of how traditional businesses can apply the Validated Learning concepts to established and functioning business models, and how one can improve on them. The whole premise of the Validated Learning concept is to treat every assumption we have about our business like a scientific hypothesis and build tests to validate those hypothesis. There were a bunch of references during the examples and talk to Steve Blank's book the four steps to Epiphany. I thought this video was very apt as it talks about the lost lessons of validated learning, I like the conclusion- "Lean Startup does not teach you to create value, that comes from within and from your value system. Use Lean Startup methodology to refine that."
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Thursday, February 02, 2012

Business Model Canvas + Lean Startup

Cover of "Business Model Generation: A Ha...
Cover via Amazon
The third session for the grass root gathering of Entrepreneurs and learners of the Lean Startup book happened this evening in Cafe Solon @17:30. The topic of today's discussion was the Business Model Canvas from the Business Model Generation, the popular book written by Alexander Osterwalder which came out in 2010. The canvas is used by Innovit the incubator in Iceland. Kristjan, the CEO of Innovit gave a good description of how to use the canvas but it was all in Icelandic. The author of the book stresses that the directions, methods and the canvas given in the book can be used to create new business models for established businesses as well. I think if we have to slap the Lean Startup principle on top of this, I would just add one single question to each and every box in the Canvas:

How do you know? for example in the Value proposition box, once we enter the value proposition that we believe is created by our solution we need to ask the question how do we know that it creates that value? We need to ask our potential customers the question so we can have a validated learning on each of the elements of building the business model. We have the tools, techniques and measurements that are available that enables every business to experiment, create a hypothesis, test if that is true and then iterate over the Build-Measure-Learn cycle.

But overall a good turn out, good questions and good discussions. I was encouraged to see a lot of new faces. I think we are starting a movement right here in Reykjavik. Lets build sustainable businesses by sharing and learning together.
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Thursday, December 22, 2011

Delighting the customer - The only bottom line

What should be the one overarching goal of company? Steve Denning, has a great article that argues "Delighting Customers" or in other words "Delighting Others" should be the goal and how all of us confuse the means (the employees, products and services), the result (profit, shareholder value), and the values (environment, social contract and responsibility) with the goal. I thought this experiment by KLM using Twitter to get to know their customers and delight them in a small way is a great example. I would have preferred that they did that by making their flying experience better... there is one example of that in the video when they approached an old lady and gave her a better seat because it was long flight. Here is a business idea, build an app that aggregates a person's public profile and provide that to all the customer facing employees and train them on how to use that to delight their customers. I think the first step in delighting someone is to understand them and with the advent of social media that has become easier because we are giving permission to the world to get to know us... and I think that is the power of social media.
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Saturday, March 05, 2011

Valuation, Lean Startup and Uncertainty

Diagram of the typical financing cycle for a s...Image via WikipediaAlbert Wenger has an interesting post about Valuation of startup companies and the main challenge in valuation of company on the exponential growth path. I could not agree more, this is the same problem that I have highlighted several times with my posts on Power Law and the failure of extrapolations and the Normal Probability Distribution. Albert points out a practical challenge from both sides of the venture table, as an entrepreneur you are not sure how long you need the funding to hit that inflection point and as an investor you are struggling to make sure you are not paying too much for a business that might not pan out. The solution is actually "common sense" but of course "Common Sense" is never "Common Practice", I digress, the solution is to get to a sustainable model where your revenues/cash flows funds the company... you grow your customers base, revenue and cash position... Problem solved! Really, is it that simple, YES it is. 
StartupImage via Wikipedia


Of course all those companies that are building their business model on the Hope that they will draw enough crowd onto their site where in they can monetize the traffic with ads are working on a loosing premise. I know Huffington Post just got paid etc but there are so many content aggregators why only Huff Post got bought out? why not the others? once again the theory of the power law works here. So my take on this is very simple, entrepreneurs should focus on creating value by solving some problem for which someone is willing to pay a price for. If the universe of those willing to pay are price is HUGE then you are onto something.
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